You can access HelloAlex from any device with an internet connection. Only you the client needs to log into the HelloAlex Dashboard.
Your Leads will interact with Alex via the WebChat Widget, Facebook, Email, Text Message, or via the marketing campaigns you have activated.
To access your HelloAlex Dashboard to manage your account follow these steps:
A Link to login to HelloAlex will always be located at the Top right of the www.HelloAlex.io homepage.
Logged into your HelloAlex account with your Username and Password you were provided on Account Activation. If you do not know your Username which is your Email. Your password can be reset if it is uknown.
Visit HelloAlex.io and click the “Login”
When you click on the Login button it will load the login page for you to enter your Username and Password.
Always make sure you access the Login page via the https://HelloAlex.io home page. This ensures you access the secure authorized version of HelloAlex.
From the login page you can:
- Login to your HelloAlex account.
- Reset your password
- Create an Account If you don’t have one already. See notes below.
If you have lost your password and need a knew one. All you need to do is enter your email here and click the reset button. This will then send you an email for you to reset your password.
Creating an Account:
If you don’t already have an account you can create your account here by completed the checkout and setup process.
If you have an account and are looking to add additional users to your account you need to do this by logging into your account and purchasing additional users. This will configure these accounts as “Sub-Accounts” or child accounts under your master account. This ensures your accounts are linked correctly.
Will you have an App?
Yes, there will be a HelloAlex App for all clients to use to manage and use the HelloAlex services. This app will be integrated with our dialer and allow for tracking and transcription of telephone calls along with allowing you to give Alex instructions as your assistant. When the IOS and Andriod Apps are released we will pusblish links here.
For now we have made sure the HelloAlex system is responsive. This allows you to login to your account from any desktop, tablet or mobile device and use the HelloAlex platform.